They come out here and they’re a part of our team, everybody knows each other’s name. We’ve been involved, obviously the length of time helps for that, but they are very professional in what they do. They address what the issues are, they get it fully documented, they work with our people very well. It’s been a huge asset.
Help from design to finished fabrication is at one phone call. That I can’t have with any other service. One of the most helpful support teams that I have had the pleasure of working with.
TST has been absolutely imperative for us for growing our software needs. The personal relationships they have, that their techs have with us, with our guys on the floor, we know we can always reach out, we can get an answer back right away. Even if it’s a more complex problem that they need more time to get through, they’ll work with us and make sure we’re not down or we’re not in trouble. We know that they’ve been here, they know our machines and they know what we’re dealing with. That’s been very important to us.
TST’s been phenomenal with helping us out with training. The training they’ve done both off site and onsite has been just awesome. They placed someone here with us two times a week right now, while we’re busy, to make sure we are completing our designs well, and if there are any questions the guys can get an answer right on the spot. It’s been a really good relationship.
Hatch Stamping is very impressed with the training and support we have received from TST. The team has delivered the training on time and with the level of detail that assists our team members immediately. The Support team responds quickly and efficiently. Thank you!
We were trained by TST in the use of VISI and all it’s features. I LOVE this software It actually does the things it says it will…
Machining package is awesome! There is a huge benefit with an all in one package. Support is awesome.
TST Special Applications Group has saved us hundreds of hours with their custom applications. “They can make anything”
TST doesn’t just teach the products they sell, they also teach the Process and the practical uses of the Applications. At the conclusion of the standard classes they come out on site and help us “Put it to real use”